Shipping And Delivery Policy

📦 Shipping Policy

🌟 Holiday Timeline Notice

During our peak holiday season, please allow an additional 3–5 business days for order processing and fulfillment.

If you haven’t received tracking information within 7–10 business days, please contact us at: 📧 writeus@tellucart.com

🚚 Order Processing & Shipping

After your order is placed, you'll receive a confirmation email.

Once your order is fulfilled and shipped, you’ll receive a second email with your tracking number.

You can track your order anytime here.

Processing Time:
🕐 1–3 business days

Shipping Time (Standard):
🌍 Approx. 7 business days from our fulfillment center (location-dependent)

🌍 International Shipping (EU + UK)

We currently ship to the following countries:
🇩🇪 Germany, 🇫🇷 France, 🇪🇸 Spain, 🇳🇱 Netherlands, 🇵🇱 Poland, 🇸🇪 Sweden, 🇧🇪 Belgium, 🇦🇹 Austria, 🇩🇰 Denmark, 🇵🇹 Portugal, 🇫🇮 Finland, 🇮🇪 Ireland, 🇭🇺 Hungary, 🇷🇴 Romania, 🇭🇷 Croatia, 🇧🇬 Bulgaria, 🇱🇹 Lithuania, 🇬🇧 United Kingdom

✔️ International Shipping Details:

All international orders are processed within 1–3 business days (on rare occasions 5 days)

Delivery time is typically 7–10 business days after processing

Tracking numbers will be provided via email (automated notifications)

Duties & taxes may apply depending on your country’s customs policies

📬 If your country is not listed above, please contact us to see if we can accommodate your order.

🔍 Tracking Your Order

Track your shipment using the link provided in your confirmation email.
Still need help? Contact us at writeus@tellucart.com

❗Lost or Stolen Packages

If shipping protection is not purchased, we are not liable for lost or stolen packages once marked as “Delivered” by the carrier (USPS or international).

However, if your item is lost in transit, we will gladly replace it at no charge.

✅ For full peace of mind, we recommend adding shipping protection at checkout.

Let me know if you'd like this rewritten for a Shopify Policy Page, a collapsible FAQ format, or a legal-style version. I can also add delivery estimates by country if you want!